The social media revolution (in 15 minutes)


links for 2007-05-02
May 2, 2007, 5:19 pm
Filed under: Links
  • Very comprehensive review of how the transparency trend is impacting existing, and creating new, businesses.  I especially like the idea of people using Sype to digitally capture their contacts with customer service departments – brings new meaning to the warning “this call may be recorded for quality control and training purposes”

    (tags: transparency example)

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